A. Yes, we ship internationally using Japan Post International Mail (ePacket Light, with tracking).
For shipments to the United States, we use Courier Service (Yamato, with tracking & compensation).

International Mail (ePacket Light) is more affordable but may take longer to arrive.
For U.S. orders, courier shipping is the only available option at the moment.
Please note that import duties/taxes are the responsibility of the recipient.

You can check the shipping fee on the purchase screen.

A. Orders are shipped within 3–5 business days.

A. International customers can pay by Credit Card (Visa, MasterCard, JCB, American Express, Diners Club, Discover) or PayPal.
(Please note that Amazon Pay is mainly for customers with a Japanese Amazon account.)

A. All payments are processed in Japanese yen (JPY).
The prices shown in other currencies (USD, EUR, etc.) are approximate conversions for reference.
Your credit card company or payment service will apply the actual exchange rate at the time of purchase.

A. Customs duties or import taxes may apply depending on your country. These costs are the responsibility of the buyer.

A. We do not accept returns or exchanges for customer convenience.

If your item is damaged, please contact us with photos within 7 days of arrival.

If your item is lost during shipping, please contact us within 30 days of the shipping date.

We will issue a refund or send you a replacement.

Both EMS and ePacket Light will be covered by our shop’s policy, but please note that only EMS includes official insurance from Japan Post.

For valuable or fragile art pieces, we strongly recommend EMS for faster delivery and official insurance coverage.

A. Gift wrapping is not available, but every item will be simply and carefully wrapped.

A. Inquiries are answered on weekdays between 10:00 and 18:00 JST.

I’m happy to help if you have any other questions!
Please feel free to contact me via the CONTACT page.